The average job search takes 5 months. During the last recession, it took 10 months. As we all know, most of that time is spent submitting applications and waiting for interviews. My co-founder and I launched JobStep to get job seekers into better jobs faster.
Here’s JobStep’s promise: We guarantee job seekers get interviews for better-paying and high-fit jobs within 6 weeks.
This past summer, we piloted our new product, the JobStep Apply Assistant. When job seekers work with us, all they have to do is answer online interview questions. We use that information to do almost everything else: we write your resumes and cover letters, find high-fit jobs, and send customized applications.
And we succeeded: we got our job seekers great interviews and ⅔ of our customers closed the deal and got their dream job!
Here’s how we succeeded (and you can, too).
1. To get interviews, play the numbers game. We applied to A LOT of jobs.
Before working with us, our job seekers had only gotten 1 interview for every 26 applications they sent out. And they only applied to 3–5 jobs per week. On their own, they would have waited forever to get even 1 interview. We applied to up to 150 jobs per client to guarantee our job seekers’ 5 interviews.
2. Showcase transferable and in-demand skills in a way employers recognize. We did and doubled our job seekers’ interview response rate.
Not only do we send more applications but also our applications are better. Job seekers were 2X more likely to get an interview from an application we sent compared to an application they wrote on their own.
Why? Because we wrote resumes that convinced employers that our job seekers had transferable, in-demand skills.
Hiring managers will only spend a few seconds on your resume. That means that it’s on the job seeker to make it really clear how their previous experience prepares them to do the job they’re applying for.
For example, let’s say that you’re a bartender looking to transition into customer support. Customer support managers want to see that you can handle talking to and answering questions for high-volumes of people, so list out the average number of people you served per night. They also want to see that you can learn and use technology, so talk about any new POS systems or ordering apps you quickly learned or trained others to use.
3. Highlight your impact. We highlighted the impact our job seekers had achieved at previous companies.
One of the biggest changes we made to our job seekers’ resumes was adding measurable impact. We know what employers were looking for because we’ve talked to over 100 employers over the past year. So we told our job seekers which types of accomplishments were the most relevant and made sure we put those in the resume.
4. Send a cover letter only when employers ask for one. But make sure you send one when they ask.
Only 20% of the jobs we applied to asked for a cover letter. For roles in tech startups, writing a cover letter (when it’s required) almost triples your chances (2.7X) of getting an interview.
5. Sign up for JobStep. We can get you interviews, too.
With the success of our summer pilots, we’re ramping up our capacity so we can help more job seekers. Sign up for JobStep now.
To start, we focus on people who are interested in customer support and customer success roles in technology companies. If you love helping people and aren’t afraid to learn new online tools, sign up today.
To learn more about JobStep, what we do, and how we do it, explore our website at www.jobstep.co.